Account and Data Deletion
You can delete your ChessWoodie account and associated personal data at any time.
Delete Your Account in the App
The quickest way, and it takes effect immediately:
- Sign in to ChessWoodie at app.chesswoodie.com or in the ChessWoodie app.
- Open Settings, then Data & privacy.
- Choose Delete account and confirm.
This works however you sign in, including for guest accounts.
Can't Sign In? Ask Us by Email
If you can no longer sign in, email us at:
support@chesswoodie.comSend it from the email address on your account if you can. If your account has no email address on it, tell us your username and the way you sign in instead.
Important: Before deleting anything, we will ask you to confirm that the account is yours, so that nobody can delete someone else's account. We aim to complete requests within 30 days.
What Gets Deleted
Your account and all associated personal data are permanently deleted, including your profile, sign-in methods, training history, courses, streak, achievements, settings, and any games imported from Lichess or Chess.com. This cannot be undone. If you sign in again later, you start with a new, empty account.
- An active Premium subscription is cancelled, so you are not charged again. The rest of the current billing period is not refunded.
- If you connected Lichess, we also withdraw the access it gave us.
- We send a confirmation to your account's email address, if it has one.
Copies in our database backups disappear as those backups expire, within a few days. Payment records are kept by our payment processor, Lemon Squeezy, where the law requires it. See our Privacy Policy for details.